Wipro’s Gen AI Assistant to be Available on Azure App Services

• Blockchain Council
• September 02, 2024

Wipro, a well-known technology services and consulting firm, has unveiled a groundbreaking partnership with Microsoft aimed at introducing a suite of cognitive assistants tailored for the financial services industry. This collaborative effort marks a significant leap forward in leveraging generative artificial intelligence (GenAI) to redefine the operations of financial professionals.

The suite comprises three key cognitive assistants: Wipro GenAI Investor Intelligence, Wipro GenAI Investor Onboarding, and Wipro GenAI Loan Origination. These assistants are strategically crafted to equip financial experts with comprehensive market insights and timely updates on investment options and customer behavior. Moreover, they are poised to streamline pivotal processes like investor onboarding and loan origination by significantly reducing document validation times and furnishing pertinent responses to investor inquiries.

Suzanne Dann, CEO of the Americas 2 Strategic Market Unit at Wipro, expressed her enthusiasm about the collaboration with Microsoft, underlining its potential to deliver exceptional client experiences and drive heightened productivity within the financial sector. Dann underscored the anticipated benefits of the new solution set, expected to furnish financial advisors and banking professionals with improved market and product intelligence.

One distinguishing feature of these cognitive assistants is their seamless integration with existing digital platforms, ensuring a user-friendly experience for both financial professionals and their clients. Leveraging Microsoft Azure Open AI and Azure App Services, these solutions promise a unified source of information and a streamlined user interface.

The GenAI-powered cognitive assistants will harness Microsoft Azure Document Intelligence, leveraging advanced machine learning techniques to extract valuable insights from documents and convert them into actionable data. This integration is anticipated to bolster the accuracy and reliability of the responses generated by the assistants.

Nagendra Bandaru, Managing Partner and President of Wipro Enterprise Futuring, emphasized the pivotal role of artificial intelligence in driving enhanced business outcomes for clients in the financial services sector. Bandaru stressed the significance of predictive analytics and machine learning in facilitating informed decision-making, risk management, and personalized customer experiences.

Bill Borden, Corporate Vice President, Worldwide Financial Services at Microsoft, expressed confidence in Wipro’s capability to deliver innovative solutions to customers. Borden anticipates that Wipro’s AI-powered virtual assistants will deliver innovation, scalability, and tangible business value for clients within the financial services sector.

Wipro’s AI practice is actively exploring numerous GenAI ideas, with over 10 novel concepts currently in development as proof of concepts on Azure Open AI. The practice’s attainment of the “Advanced Specialization in AI and ML on Microsoft” certification underscores its dedication to leveraging cutting-edge technology to address complex challenges.