Zomato’s New AI Chatbot is Here! Details Inside

• Blockchain Council
• September 04, 2023

Zomato, a renowned food delivery and restaurant discovery platform of India, is making waves in the world of artificial intelligence with its latest innovation, Zomato AI. This advanced tool is not your average chatbot; it’s a personalized foodie companion that’s set to redefine how you interact with food-related queries and choices.

According to Zomato, “This intelligent, intuitive, and interactive foodie has been meticulously designed to assist you in placing orders.” Exclusively available to Zomato Gold members, this AI-driven chatbot promises to offer a seamless and engaging experience for users.

What sets Zomato AI apart is its multiple-agent framework, a unique feature that equips it with diverse capabilities. It’s not limited to taking orders; it can help you discover the perfect dish, answer complex food-related questions, and even recommend restaurants tailored to your dietary preferences or mood.

Zomato AI’s ability to access various functions and data within the Zomato ecosystem in real time is truly remarkable. This means your interaction with the chatbot feels as natural as chatting with a friend. It seamlessly connects you to a world of culinary knowledge and expertise.

“One of the significant advancements we’ve made is the creation of numerous functions on Zomato that we are able to expose to our AI agents. This allows the AI agents to dynamically call for whatever data they need in order to best serve the customer query,” explains Zomato.

The technology behind Zomato AI is developed in-house, ensuring a smooth and uninterrupted conversation with the chatbot. It’s like texting a friend who happens to be a food expert, making your dining decisions effortless and enjoyable.

But what kind of questions can Zomato AI handle? The answer is, quite impressively, a wide range of them. Whether you’re wondering what to eat when you’re hungover or seeking a high-protein, low-carb option, Zomato AI is up for the challenge. It’s focused on helping you find the perfect dish when you’re browsing Zomato with a growling stomach.

This move by Zomato to launch its AI chatbot comes in response to the evolving landscape of the food delivery industry. India’s online food ordering and delivery platform, Swiggy, also announced plans to introduce its AI-based neural search feature for food ordering.

Zomato AI is not just a chatbot; it’s a revolutionary foodie companion. Its multiple-agent framework and seamless functionality make it a valuable resource for anyone seeking culinary advice or restaurant recommendations. With its ability to answer complex queries and provide personalized assistance, Zomato AI is set to transform the way we engage with food. So, if you’re a Zomato Gold member, make sure you explore this innovative feature and elevate your dining experience. It’s a game-changer in the world of food delivery and restaurant discovery.